TVE Hire and Sales FAQs

General hire questions

Q1: What does TVE Hire and Sales do?

A: TVE Hire and Sales provides plant and tool hire, new and used equipment sales, servicing, repairs and genuine parts supply for compact machinery, primarily serving construction, agriculture and landscaping customers in Southern England. The company works with leading brands such as Bobcat, Avant and Stihl, supported by a wide range of attachments and small plant.

Q2: Which areas does TVE cover for hire and service?

A: TVE serves Southern England from its depots in Abingdon (Oxfordshire) and Tetbury (Gloucestershire), supporting customers across the wider region with hire, sales and mobile service. The business also operates service vehicles to provide on-site maintenance and repairs within its catchment area.

Q3: Who can hire from TVE – trade only or domestic customers as well?

A: TVE welcomes both trade and domestic customers, supporting builders, groundworkers, farmers, landscapers and homeowners with suitable machines and tools for their projects. The team offers advice to help less experienced users choose appropriate equipment and understand safe, effective operation.

Equipment and services

Q4: What types of machines can I hire from TVE?

A: TVE focuses on compact plant and equipment, including items such as mini excavators, compact loaders, telehandlers, attachments, and small tools for site, grounds-care and landscaping work. The exact fleet may include Bobcat and Avant machines, along with complementary tools, to cover excavation, lifting, loading, breaking, and general site preparation tasks.

Q5: Do TVE also sell equipment, or only hire it?

A: In addition to hiring, TVE supplies new and used machines, especially from brands like Bobcat and Avant, plus associated attachments and smaller equipment. This allows customers to either try equipment through hire first or invest in their own fleet with ongoing support from the same supplier.

Q6: Does TVE offer servicing and repairs?

A: Yes, TVE provides workshop and mobile servicing, breakdown support and warranty repairs for the main brands it represents, helping keep customer machines working reliably. Qualified engineers and stocked parts mean many issues can be resolved quickly, either on site or at a depot.

Q7: Can I buy genuine parts from TVE?

A: TVE supplies genuine parts for key brands such as Bobcat, Avant and STIHL, along with other supported manufacturers. Parts can be ordered via the depots and are backed by established relationships with the manufacturers and distributors.

Booking, accounts and pricing

Q8: How do I book plant or tools for hire?

A: Customers can book equipment by calling the main phone number, emailing the team, or visiting a depot to discuss their requirements. Staff will confirm machine availability, hire rates, delivery or collection arrangements and any identification or account details needed.

Q9: Do I need an account to hire from TVE?

A: Cash and card customers are typically welcome, but frequent hirers and larger organisations may choose to open a trading account with TVE to streamline bookings and invoicing. An account application form is available from the company, which can be completed and returned for approval.

Q10: How are hire prices calculated?

A: Hire rates usually depend on the type and size of machine, length of hire (daily, weekly or longer) and any delivery or collection charges. TVE provides tailored quotes upon request, so customers receive up-to-date pricing for the equipment and duration they need.

Deliveries, collections and operation

Q11: Can TVE deliver hired equipment to my site?

A: TVE can arrange delivery and collection of plant and tools to and from customer sites within its operating region, subject to availability and transport charges. Customers can also choose to collect certain items directly from the depots where appropriate.

Q12: Do I need a licence or certification to operate the machines?

A: For some machines, customers may need appropriate licences, qualifications or sufficient experience to operate them safely and in line with regulations. TVE’s team can advise what is required for specific equipment, but it remains the customer’s responsibility to ensure operators are competent and compliant.

Q13: Does TVE provide training on how to use the machines?

A: TVE provides guidance and advice on safe and effective use of its equipment when machines are hired or purchased, including explaining key controls and basic checks. Formal, certificated operator training is not prominently advertised, so customers who require accredited courses should check with TVE directly to see what can be arranged or recommended.

Opening hours and contact details

Q14: What are TVE’s opening hours?

A: Typical opening hours for TVE depots are Monday to Thursday from early morning to late afternoon, and extended hours on Fridays, allowing customers to collect or return equipment around the standard working day. Exact times can vary, so customers are encouraged to check current opening hours before travelling or to call ahead.

Q15: How can I contact TVE Hire and Sales?

A: Customers can contact TVE by phone on the main depot number, by email or by using the enquiry form provided on the company’s website. The contact page also lists full addresses and directions for the Abingdon and Tetbury locations, along with key details such as opening hours.

Q16: Does TVE have a social media presence?

A: Yes, TVE maintains profiles on major platforms such as Facebook, Instagram, YouTube and LinkedIn, where the company shares product updates, offers and service information. These channels can be a useful way to see the latest news, machine demonstrations and promotions from the business.