ITT Rent Lyon Depot FAQ

General information

Q1. Where is the ITT Rent Lyon Depot located now?

A1. ITT Rent Lyon Depot now operates from the ITT Mach10 Lyon facility at 1 Rue du Limousin, 38070 Saint-Quentin-Fallavier, France.

Q2. What are the depot's contact details?

A2. The depot can be reached by phone on +33 04 72 79 11 11 or by email at [email protected].

Q3. Has the depot moved recently?

A3. Yes. From October, the ITT Rent Lyon team has moved its base to ITT Mach10 Lyon at 1 Rue du Limousin, 38070 Saint-Quentin-Fallavier.

Services and machinery

Q4. What types of machinery can I rent from ITT Rent Lyon?

A4. The depot rents agricultural machinery (such as tractors and implements), construction and earthmoving equipment (excavators, loaders, dumpers, compaction), and handling/industrial machines such as telehandlers and forklifts.

Q5. Do they also sell machinery, or only rent?

A5. The Lyon base offers both rental and sales of new and used machinery, working in partnership with ITT Mach10 Lyon.

Q6. Do they provide short-term and long-term rentals?

A6. Yes. ITT Rent provides both short-term and long-term rental solutions to match project duration and customer needs.

Site and facilities

Q7. How big is the ITT Rent / ITT Mach10 Lyon facility?

A7. The site has around 100 m² of indoor floor space and about 3,500 m² of yard, allowing storage, preparation, and servicing of a wide range of machines.

Q8. What advantages does the new site offer customers?

A8. The larger yard and integrated base with ITT Mach10 mean more machines on hand, faster availability, and a more responsive local service for the Lyon and Saint-Quentin-Fallavier area.

Hire process and support

Q9. How can I request a quote or check availability?

A9. Customers can request a quote or check availability by calling the depot, emailing, or using ITT Rent’s online contact options, after which a rental specialist will prepare a tailored offer.

Q10. What information should I provide when requesting a rental?

A10. Provide the type of work, the required machine category and size, the rental period, the delivery address, and any special site conditions (for example: access limitations or ground constraints).

Q11. Do they arrange transport of the machines to the site?

A11. Plant hire depots such as ITT Rent Lyon typically organize delivery and collection of equipment to and from the jobsite, with transport conditions and costs set out in the rental offer.

Q12. Is operator training or familiarisation available?

A12. For many types of equipment, a basic handover and familiarisation are provided at delivery, and the team can advise on any specific certification or training requirements.

Maintenance and breakdowns

Q13. Who is responsible for servicing and maintenance during the rental?

A13. ITT Rent handles routine servicing and major maintenance, while the customer is responsible for daily checks, correct use, and promptly reporting any issues.

Q14. What happens if a machine breaks down on-site?

A14. Customers should contact the depot immediately. The team will arrange remote assistance, on-site repair, or a replacement machine as quickly as possible, depending on the issue and fleet availability.

Customers and sectors

Q15. Which sectors does ITT Rent Lyon mainly serve?

A15. The depot supports construction and public works, agriculture, logistics, and industry, as well as environment and energy projects across the wider Lyon region.

Q16. Do they work only with large companies or also with small contractors?

A16. Rental solutions are available for customers of all sizes, from large contractors to small local firms and farmers, with flexibility in machine types and rental durations.